Sorry this didn't help. Thanks for your feedback. How satisfied are you with this reply?. Thanks for your feedback, it helps us improve the site. Then you could try his controller on your console and it doesn't work the problem is with your console. However, did you try doing a hard reset of your console? Hold the power button on the console for 10 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes.
Plug the power cord back in and restart the console. Once it is back up and operational test for results. If that doesn't correct the issue then I would defer back to my original statement in this post.
The reason why the Troubleshooting Guide for XB1 controllers doesn't work most times is because a very important step is missing. The reason for this is, when on, the controllers are constatly trying to connect wirelessly, which disables connecting them with the cable If you haven't already done so, go ahead and create your won thread detailing what is going on with your controller and any troubleshooting you may have attempted.
This will ensure we are able to provide the best support for you. Choose where you want to search below Search Search the Community. If you want to use Xbox One controller on PC, check out the post now. As mentioned before, Xbox One controller keeps disconnecting issue could be caused by the wrong or outdated controller firmware.
So you should check if the controller firmware is up to date. If not, you should update it immediately and this might help you fix the issue. Press the Menu button on your controller to open the Guide. Step 5. Select the problematic controller and choose Update to go on. Step 6. If there is an update, you can follow the prompt s to update it to the latest version.
After updating completed, check if the Xbox one controller keeps disconnecting issue gets fixed and the controller works as normal. Some users reported that they encountered the Xbox One controller not working on PC problem.
This post will introduce several troubleshooting methods to you. The Xbox One controller keeps disconnecting issue may be caused by battery issues. You should pay attention to the battery indicator on the Home screen of and make sure that it has enough power. If the problem persists, try using another cable or USB port to see if it is resolved.
If you are using a wireless controller, you can follow the steps below to reconnect your controller. Sometimes the Xbox One controller disconnecting problem is caused by the wrong or outdated controller firmware.
If your controller is totally unusable, you need another controller to operate the update. Otherwise wait for the update to complete. So you should update your Xbox One Controller driver to see if it fixes your problem.
Driver Easy will automatically recognize your system and find the correct drivers for it. Driver Easy takes care of it all. But with the Pro version it takes just 2 steps and you get full support and a day money back guarantee :. Driver Easy will then scan your computer and detect any problem drivers.
If you have another controller, try it on your console and see if the disconnection issue is fixed. If the second controller functions normally, your original controller needs to be replaced.
But If both controllers share the same issue, your console needs to be serviced. Jonny, a Microsoft Certified Professional, is a technical writer and technology enthusiast who still fiddles with computers and tech toys in his spare time. He believes technology should bring users satisfaction, not annoyance, so he writes to help people overcome their tech troubles.
To install Driver Easy Click.
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